How to Request a New User Account for PowerSchool

New user account requests for PowerSchool must originate from your schools’ Operations team or a member of Administration. All new user account requests for PowerSchool must include the following information in a support ticket to support@cortevo.com:

1. Your name
2. Your email
3. Your role at the school

The following information is required for the user account:

1. Full name of the user
2. Email address of the user
3. Staff role required

Once received, we will generate a user account with the appropriate security permissions and forward both the username and temporary password via email.

NOTE – the user will be prompted to set a new password during their initial login to PowerSchool and MUST follow these password guidelines:

• Be at least 8 characters long
• Contain at least one uppercase and one lowercase letter
• Contain at least one letter and one number
• Contain at least one special character